1. Disconnect Your Instagram Account

If you have connected an Instagram professional account to Affiliate Solution, you can stop its connection using the available account controls:

1. Sign in to your Affiliate Solution account.
2. Open the Instagram integration or connected-account settings in your dashboard.
3. Find the Instagram account you want to remove and select Disconnect, if available.
4. Follow the on-screen confirmation, or contact support@affiliatesolution.in if you cannot access the option.

Disconnecting an account is intended to prevent new automation actions using that connection. Disconnecting is not the same as requesting deletion of all previously stored account information, configuration, processing records or backups.

You may also revoke the app's access through Instagram or Meta account settings. Revoking access does not automatically guarantee deletion of information already held by Affiliate Solution; use the deletion request procedure below if you also want those records reviewed for removal.

2. Request Deletion of Your Data

To request deletion of personal information associated with your Affiliate Solution account or a connected Instagram integration:

1. Send an email to support@affiliatesolution.in.
2. Use the subject Data Deletion Request - Affiliate Solution.
3. Include the email address associated with your Affiliate Solution account (if you have one), and indicate whether you want deletion of your account data, Instagram integration data or both.
4. If relevant, include your connected Instagram username so that we can locate the correct integration.
5. We may contact you for reasonable verification and any information needed to identify the requested records safely.

Do not send your password, Instagram access token, two-factor authentication codes or payment card details.

You can start a request here: Email our privacy support team.

3. If You Commented on an Instagram Post

You do not need an Affiliate Solution account to ask about your information. If you commented on a post or Reel belonging to an Instagram account using Affiliate Solution automation, and you would like us to review or delete information we hold relating to that interaction, email support@affiliatesolution.in.

To help us identify the correct interaction, provide, where available:

• Your Instagram username.
• The Instagram username of the account on whose content you commented.
• A link to the relevant post or Reel, or the approximate date of the interaction.
• A brief description of the information you want reviewed or deleted.

We may request reasonable verification before acting. Please do not include passwords or other sensitive authentication details.

We can review information under Affiliate Solution's control. We cannot directly delete content or account information stored solely by Instagram or another third-party platform; for those requests, please also use the platform's own privacy and deletion tools.

4. What Happens After You Submit a Request?

1. Review: We review the request to determine which information and integration it concerns.
2. Verification: Where necessary, we verify that the person making the request is authorized to request removal of the data.
3. Action: We assess which records can be deleted or anonymized, including applicable account and connected-integration information, subject to legal and operational retention requirements.
4. Response: We communicate the outcome, any limitations or any further information needed by email, in accordance with applicable requirements.

Requests are handled in accordance with applicable privacy laws and platform requirements. Actual timing can depend on identity verification, request scope, applicable legal deadlines and the types of records involved.

5. What Information Can Be Involved?

Depending on the features used, an account or integration may be associated with profile identifiers, connection information, authorization tokens, automation rules, Instagram comment identifiers, post or Reel identifiers, private-reply processing records, usage information and technical or security logs.

When reviewing a valid request, we consider the records Affiliate Solution controls and whether deletion or anonymization is appropriate. Certain information may be retained where required for legal, accounting, fraud-prevention, security or dispute-resolution purposes. Residual information may also remain temporarily in backups under applicable retention procedures.

Stopping or deleting Affiliate Solution integration records does not itself remove Instagram posts, comments, messages or other information retained by Meta or by a customer's external services.

6. Contact Us and Privacy Policy

If you need help disconnecting an integration, verifying a request or understanding what data may be held, contact:

For more information about data collection, retention, security and your privacy rights, please see our Privacy Policy.